Your Everything Guide to Hospitality & Tourism Management
Duration
3 - 4 years
Average Salary
MYR 3,000 - 8,000
Average Fees
MYR 25,000 - 120,000
Job Demand
Want to know more? Find out everything you need to know about studying Hospitality & Tourism Management in Malaysia
You’re the right fit for this course if you:
Have a passion for enhancing guest experiences
Are interested in the tourism and travel industry
Enjoy event management and operations
#1 Basics of Hospitality & Tourism Management
a) What is Hospitality & Tourism Management?
Hospitality & Tourism Management is the study of how to manage hotels, restaurants, resorts, event spaces and other services related to tourism and leisure.
- It includes areas like customer service, marketing, operations and sustainability.
b) Hospitality & Tourism Management Paths to Shape Your Career
Hotel Management
Event Management
Tourism Development
Sustainable Tourism
| Field | Description |
|---|---|
| Hotel Management | Manage hotel operations, from guest services to housekeeping. |
| Event Management | Plan, organise, and oversee events like weddings, conferences and festivals. |
| Tourism Development | Work with government agencies and organisations to promote tourism. |
| Sustainable Tourism | Focus on promoting eco-friendly travel and tourism experiences. |
c) AI's Role in Hospitality & Tourism Management
Will AI Replace Me?
- No, AI Won’t Replace You - It Will Empower You:
AI tools will automate administrative tasks, such as bookings or guest check-ins, but your role as a manager or event coordinator will still require human touch and creativity. - How You and AI Can Work Together:
AI can help with data analysis, customer behaviour predictions and marketing automation. You’ll be able to use AI to optimise services, increase operational efficiency and better understand customer needs. - Future-Proofing Your Career:
Embrace AI to enhance operational management, customer service automation and analytics. Learning how to use AI to improve guest satisfaction and tourism promotion will keep you competitive in the field.
#2 To Be a Hospitality & Tourism Management Student
a) Entry Requirements & Qualifications
| Pathway | Requirements | Next Steps |
|---|---|---|
| Pre-university | SPM, ideally with credits in English, Maths and Science | Pursue a Bachelor’s Degree in Hospitality or Tourism Management. |
| Degree | Completed Pre-University/Foundation with a minimum CGPA in relevant subjects | Career in hotel management, event planning, or tourism marketing. Postgraduate Diploma, Master’s, Phd. |
| Post-graduate | Bachelor’s Degree in Hospitality or Tourism Management | Specialise in areas like hotel management, tourism development, event management, or sustainable tourism. |
b) What You Will Study in Hospitality & Tourism Management
You’ll focus on core subjects to build a strong foundation. These subjects typically include:
Introduction to Hospitality & Tourism
Customer Service Management
Event Planning & Management
Tourism Marketing & Promotions
c) Key Skills for Hospitality & Tourism Management
Here are some key skills that will help you succeed in a Hospitality & Tourism Management course:
Don’t worry if you are still developing these skills — a Hospitality & Tourism Management degree will help you build them along the way!
Just be prepared for the journey ahead.
#3 Career Options For You
a) Top Career Paths
Once you’ve completed your degree, a variety of career paths open up to you, including:
Hotel Manager
Event Manager
Tourism Marketing Specialist
Travel Consultant
Industry Insights
The hospitality and tourism industry in Malaysia is growing fast. With Malaysia being a top tourist destination, professionals in this field are in high demand, especially in areas like sustainability and experiential tourism.
b) Top Recruiters in Malaysia
Curious about where a career in Hospitality & Tourism Management could take you? Discover some of the top recruiters in Malaysia:
Hilton Kuala Lumpur
Shangri-La Hotel
The Ritz-Carlton
Le Méridien Kuala Lumpur
#4 Other Courses
Don’t think Hospitality & Tourism Management is right for you? Check out these courses in Malaysia and find out the perfect path for your future in Hospitality & Tourism!
Students
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